Question 1

What does my monthly plan include?

Accepted Answer

You get more than a website. Every plan includes a custom site, managed hosting, SSL, security monitoring, SEO and keyword strategy, domain and email management, and direct support from me. Your plan also includes the updates, email campaigns, reporting, and response level shown in the comparison table, so you can choose with confidence and know exactly what is covered.

Question 2

Is there a setup fee?

Accepted Answer

No. I include the design, development, and launch in your monthly plan, so you can get a professional site without a large upfront bill. Your monthly billing starts only when the site goes live.

Question 3

Are there any surprise costs?

Accepted Answer

No. The work included in your plan is covered by your monthly rate. If you want something outside the plan, such as a custom feature, paid tool, professional photography, or an advertising budget, I will explain the options and cost first. Nothing moves forward until you approve it.

Question 4

Can I pay monthly or annually?

Accepted Answer

Yes. Choose monthly billing for flexibility or annual billing for a lower effective monthly rate. The plan selector shows the current annual price and savings, making it easy to choose the option that works best for your business.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts tying you down. If your needs change, give 30 days' notice and I will make the transition straightforward and professional.

Question 6

What happens to my site if I cancel?

Accepted Answer

You keep your domain and the content created for your business. I will provide an export of your site content and help transfer the domain and accounts you own, so you can move forward with everything you need. Hosting, monitoring, and support end when the plan ends.

Question 7

Do I own my domain and business accounts?

Accepted Answer

Yes. Your domain and business accounts stay in your name. I handle the technical work for you while you retain ownership and access, giving you the convenience of a managed service without giving up control.

Question 8

How long does the initial build take?

Accepted Answer

Most standard sites launch within a week of onboarding, often in the same week once I have your information and approvals. Larger sites, e-commerce, and custom functionality may take longer, but you will have a clear timeline and know what is happening at every step.

Question 9

What do you need from me to get started?

Accepted Answer

Getting started is simple. We begin with a short conversation about your business, customers, services, and goals. Send any logo, photos, reviews, service details, or existing site you have, and I will guide you through the rest. You do not need to be technical or arrive with everything figured out.

Question 10

Can you use or improve my existing website content?

Accepted Answer

Yes. I will keep the material that works, improve what is unclear, and identify what will make the site stronger, whether that is new copy, photos, or pages. You review the site before launch, so it feels polished, professional, and true to your business.

Question 11

How do content updates work after launch?

Accepted Answer

Just email me the change you need and I will take care of it. Starter includes email-in edits with a three-day turnaround, while Growth and Premium include unlimited content updates. For larger redesigns or new features, I will give you a clear scope before work begins.

Question 12

Does SEO guarantee a #1 Google ranking?

Accepted Answer

No one can honestly promise a specific ranking, but I can give your business a far stronger foundation to compete. I handle the technical setup, keyword strategy, on-page content, and backlinks included in your plan, then track progress with reporting. The goal is lasting visibility that brings the right people to your site.

Question 13

Can you build an online store or a custom feature?

Accepted Answer

Often, yes. Whether you need online booking, payments, e-commerce, forms, or an integration, I will help you choose a solution that fits your business. You will get a clear recommendation and price before work starts, so you can move ahead with no guesswork.

Question 14

Do you build websites for government contractors?

Accepted Answer

Yes. I build polished, credible websites that help government contractors make a strong first impression with agencies, prime contractors, and teaming partners. Your site will clearly communicate your capabilities, differentiators, past performance, service areas, and the best way to start a conversation with your team.

Question 15

Can you add a capabilities statement and contracting details?

Accepted Answer

Absolutely. I can create a dedicated capabilities page and an easy-to-download capabilities statement that presents your business professionally. I will organize your NAICS codes, certifications, contract vehicles, teaming interests, service areas, and SAM.gov profile link so the information decision-makers look for is easy to find and understand.

Question 16

Can the site support RFPs, teaming, or recruiting?

Accepted Answer

Yes. I can build focused pages and forms for RFPs, teaming opportunities, past performance, project summaries, and recruiting. Together, we will create clear paths for the right people to reach you while keeping sensitive information off the public site.

Question 17

Can you make our contractor website compliant with government security requirements?

Accepted Answer

Your site will be built on a secure, professionally managed foundation with HTTPS, hosting, updates, monitoring, and accessibility work on Growth and Premium plans. If your work involves formal requirements such as CMMC, NIST 800-171, FedRAMP, or CUI, I will help you identify what belongs on the public site and recommend the right specialized path for anything beyond a standard business website.

Question 18

Who provides support?

Accepted Answer

You work directly with me, Alec Briggs. I am the person who designs, builds, and maintains your site, so there are no account-manager handoffs or outsourced support queues. When you need help, you have a direct line to someone who knows your business and your website.

Question 19

Do you work with businesses outside the US?

Accepted Answer

Yes. I work with businesses in all 50 states and consider international projects on a case-by-case basis. Distance does not get in the way of a smooth process, clear communication, and a website built around your goals.

Question 20

Can I upgrade or downgrade my plan?

Accepted Answer

Absolutely. Your website should grow with your business. You can move between plans as your needs change, and I will confirm the new plan and timing before your next billing cycle.

Simple pricing

Simple pricing. Everything included.

Starter

Starter

Growth

Premium

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